MET's Ensemble School
REFUNDS FOR THE ENSEMBLE SCHOOL (TES)
• TES does not provide refunds, partial or full. Credits may be issued to qualifying students if the registrar is notified in writing no later than fourteen (14) business days before the beginning of the scheduled class. Any credits issued must be used within one year of the date of the credit. Unused balances may also be converted to a tax-deductible charitable donation by request.
• Refunds will not be issued by TES for student absenteeism or discontinued participation except in extraordinary cases of a full withdrawal of a child from a semester or class due to prolonged physical injury or illness. These exemptions are at the sole discretion of TES staff.
• These extraordinary case requests for a refund must be made in writing to TES and be accompanied by a physician’s note.
• Refunds may be pro-rated from the date TES receives the doctor’s notification.
• Approved refunds (minus the class administrative/registration fee) may take 4 – 6 weeks to process.
• A $35 administrative fee will be charged for all withdrawal/change notices resulting in a refund.