One evening ten-year-old Rhona goes missing. Her mother, Nancy, retreats into a state of frozen hope. Agnetha, an American academic, comes to England to research a thesis: "Serial Killing--A Forgivable Act?" Then there's Ralph, a loner who's looking for some distraction. Drawn together by horrific circumstances, these three embark on a long, dark journey which finally curves upward into the light. Angry, humane and compassionate, Frozen is an extraordinary play that entwines the lives of a murderer, the mother of one of his victims and his psychologist to explore our capacity for forgiveness, remorse and change after an act that would seem to rule them out entirely.